Service Offerings

Riverbed Implementation

CSG is certified technically by Riverbed to deploy Steelhead technology, with experience dating back to the xx10 series devices.  Based on your level of I.T expertise, CSG can provide either off-site or on-site deployment services

Riverbed maintenance contracts-CSG’s “Value Add”

Many resellers take maintenance contracts for granted.  Not CSG.  Though not required to provide technical services through the Riverbed maintenance program, CSG believes we have an obligation to provide value added services.  One of the services we believe in is our quarterly checkup.  With a CSG certified expert, we provide a web-based, thorough checkup of your Steelhead technology and look for errors, software upgrades and updates that may need to be applied, check traffic patterns, and provide an overview of the performance being delivered, and suggestions on additional ways of gaining additional performance, if applicable.  This service is offered to all CSG deployed customers on a quarterly basis, or upon request.

Consulting

CSG’s role in your network is to work with your existing I.T personnel (or I.T Consultants).  Our goal is to teach the techniques to your staff that are needed to effectively manage your Riverbed technology.  Sometimes, however, a company may not have all the personnel, or experience, needed.  CSG can then pick up the ball and serve as a network consultant, helping you to achieve a solid infrastructure on which to implement the Riverbed solution.